Privacy Policy and Personal Data Collection Notice

MyOka values your privacy and the security of your personal data. To help you use the MyOka website, online seminars, consultation booking services and related services with confidence, this Privacy Policy explains how we collect, process, use and protect your personal data.

This Policy applies to the official MyOka website, including myoka.asia, its subdomains, and related webpages, forms, online seminars, event registration pages and digital services provided or managed by MyOka, collectively referred to as the “Website”.

1. Personal Data Collector

Collector Name: MyOka MM2H

Contact Email: myokamm2h[at]gmail.com

Contact Address: A-G-03, MARC Service Residence, Jalan Pinang (KLCC), 50450 Kuala Lumpur, Malaysia.

If you have any questions regarding the collection, processing or use of your personal data, you may contact us using the details above.

2. Scope of This Policy

This Policy applies to the collection, processing and use of personal data when you:

  1. Browse the Website;
  2. Complete registration forms for online seminars, webinars or information sessions;
  3. View pre-recorded or online seminars;
  4. Book consultations, inspection trips, meetings or other services;
  5. Submit enquiries relating to property, relocation, investment or other related matters;
  6. Subscribe to newsletters, event information or marketing communications;
  7. Contact us through email, telephone, WhatsApp, LINE, social media or other channels;
  8. Participate in events organized, co-organized or promoted by MyOka.

This Policy does not apply to third-party websites or services that are not operated or controlled by MyOka. When you access another website through a link on the Website, you should separately review that third party’s privacy policy.

3. Purposes of Collecting Personal Data

We may collect, process and use your personal data for the following purposes:

  1. To process registrations for online seminars, webinars, events or information sessions;
  2. To provide seminar access links, reminder notifications and related materials;
  3. To respond to your enquiries and provide customer service;
  4. To arrange telephone, video or face-to-face consultations;
  5. To arrange Malaysia inspection trips, property viewings or related itineraries;
  6. To provide property, relocation, investment or related information based on your requirements;
  7. To manage prospective clients, analyse requirements and conduct follow-up communications;
  8. To send information about events, seminars, projects or services that may be of interest to you;
  9. To improve the Website, seminar content, advertising and user experience;
  10. To analyse website traffic, advertising performance and user behaviour;
  11. To prevent fraud, misuse, cybersecurity incidents or other unlawful activities;
  12. To fulfil contractual, legal, regulatory or other legal obligations;
  13. To handle complaints or disputes, or protect the legitimate interests of MyOka and its users;
  14. For other purposes to which you have consented or that are reasonably related to the purposes above.

4. Categories of Personal Data Collected

Depending on the services you use and the information you voluntarily provide, we may collect the following personal data:

1. Identification and Contact Information

Including but not limited to:

  • Name;
  • Email address;
  • Mobile or telephone number;
  • WhatsApp, LINE or other messaging account details;
  • Country or region of residence;
  • Nationality;
  • Language preference.

2. Consultation and Requirements Information

Including but not limited to:

  • Property, relocation or investment options in which you are interested;
  • Budget range;
  • Expected timing for purchase, relocation or inspection trip;
  • Number of family members or accompanying persons;
  • Preferences regarding property type, location and intended use;
  • Other information that you voluntarily provide through forms, messages or consultation discussions.

Unless genuinely necessary and separately explained to you, we will not require you to provide national identification numbers, passport numbers, financial account details, health information or other highly sensitive data at the general seminar registration stage.

3. Website and Device Usage Data

When you browse the Website, servers and related analytics tools may automatically record:

  • IP address;
  • Browser type;
  • Device type and operating system;
  • Date and time of access;
  • Browsing and click records;
  • Referring website or advertisement;
  • Cookie identifiers;
  • Approximate geographic location;
  • Website usage and interaction data.

4. Communication and Service Records

This includes messages, requests and service records generated when you communicate with us by email, telephone, WhatsApp, LINE, social media, video conference or other means.

If a call, meeting or online event needs to be audio or video recorded, we will notify you in an appropriate manner before recording begins.

5. Period, Location, Recipients and Methods of Personal Data Use

1. Retention Period

Your personal data may be retained and used for the following periods:

  • For as long as the purposes for which the data was collected remain applicable;
  • For the duration of your business or service relationship with MyOka;
  • For any retention period required by law or contract;
  • For any period reasonably necessary to handle disputes, complaints or legal liability;
  • Until you withdraw your consent or request that we stop using the data.

When there is no longer a need to retain the data, we will delete, anonymize or cease using it as appropriate.

2. Locations of Use

Your personal data may be processed or used in:

  • Taiwan;
  • Malaysia;
  • Locations where MyOka, its partners or cloud service providers are based;
  • Other countries or regions where processing is necessary to provide the Services.

Because some of the services provided by MyOka involve Malaysian property, relocation, inspection trips or related services, your personal data may be transferred across borders to Malaysia or to locations where other service providers are based.

We will take reasonable measures to require relevant recipients to appropriately protect your personal data.

3. Recipients

Your personal data may be used, where necessary, by:

  • MyOka and its personnel;
  • MyOka affiliates, partner teams or authorized representatives;
  • Property developers, agencies, real estate negotiators or project partners;
  • Partners providing seminars, events, inspection trips or consultation services;
  • Website hosting, cloud storage, email, SMS, messaging, customer relationship management and automation service providers;
  • Website analytics, advertising and performance tracking service providers;
  • Lawyers, accountants, financial institutions or other professional advisers;
  • Courts, regulatory authorities, law enforcement agencies or government bodies legally entitled to access the data;
  • Other recipients separately approved by you.

We will not arbitrarily sell or rent personal data that directly identifies you without your consent or another lawful basis.

4. Methods of Use

We may process and use your personal data through automated or non-automated means, including paper records, electronic documents, information systems, cloud platforms, email, telephone, SMS, WhatsApp, LINE, social media or other reasonable methods.

6. Marketing Communications and Follow-Up Contact

When you register for a seminar, download materials, submit an enquiry form, book a consultation or agree to receive related information, we may contact you through:

  • Email;
  • Telephone or SMS;
  • WhatsApp;
  • LINE;
  • Social media messages;
  • Other communication methods you provide.

Communications may include:

  • Seminar links and viewing reminders;
  • Follow-up information relating to seminars;
  • Property or relocation project information;
  • Inspection trip and consultation arrangements;
  • Event, promotion or service updates;
  • Information relating to the requirements you have expressed.

You may unsubscribe at any time by clicking the unsubscribe link in an email or by contacting us directly and requesting that we stop sending marketing communications.

Even if you opt out of marketing communications, we may still contact you regarding enquiries, bookings, transactions, contractual performance or necessary service matters that you have initiated.

7. Cookies and Tracking Technologies

The Website may use cookies, tracking pixels, tags, analytics code and similar technologies to:

  1. Maintain the proper operation of the Website;
  2. Remember your preferences;
  3. Analyse website traffic and usage;
  4. Measure advertising and marketing campaign performance;
  5. Provide content or advertising that may be more relevant to your interests;
  6. Prevent fraud and improve website security.

The Website may use analytics, advertising or marketing tools provided by third parties, such as Google, Meta or other service providers. These third parties may collect and process information about your device and usage in accordance with their own privacy policies.

You may restrict, block or delete cookies through your browser settings, although doing so may prevent certain website functions from operating properly.

If the Website provides a cookie consent management tool, you may also use that tool to adjust your preferences for non-essential cookies.

8. Third-Party Services

To provide website, seminar, form, booking, communication, marketing and customer service functions, we may use third-party services, including but not limited to:

  • Website and cloud hosting services;
  • Form and event registration tools;
  • Email and messaging delivery services;
  • Customer relationship management systems;
  • Online seminar or video streaming platforms;
  • Google Analytics or other website analytics tools;
  • Meta, Google or other advertising platforms;
  • WhatsApp, LINE or social media platforms;
  • Online booking or meeting tools;
  • Payment or transaction service providers.

Third-party services may process data in countries or regions outside Taiwan. When you use such services, you may also be subject to the privacy policies and terms of service of those third parties.

9. Personal Data Security

We will take reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, copying, destruction or loss.

Such measures may include:

  • Access control and account management;
  • Password and identity verification mechanisms;
  • Encrypted website transmission;
  • System and data backups;
  • Security updates and vulnerability management;
  • Restricting personnel access to data to the extent necessary for business purposes;
  • Requiring service providers acting on our behalf to comply with data protection obligations.

However, no method of internet transmission or electronic storage can guarantee absolute security. If a personal data security incident occurs that may affect your rights or interests, we will take necessary measures in accordance with applicable laws and regulations.

10. Your Rights

Subject to applicable personal data protection laws, you may exercise the following rights in relation to personal data held by us:

  1. Request information about or access to your personal data;
  2. Request a copy of your personal data;
  3. Request supplementation or correction;
  4. Request that we stop collecting, processing or using your personal data;
  5. Request deletion of your personal data;
  6. Withdraw consent previously provided by you;
  7. Request to stop receiving marketing communications.

To exercise any of the above rights, please submit a request through the contact details listed in this Policy.

To protect data security, we may require you to provide information necessary to verify your identity. Where otherwise provided by law, where continued retention is necessary, or where your request may affect the rights of third parties, we may lawfully refuse or restrict part of your request and will explain the reasons to you.

11. Your Choice Whether to Provide Personal Data

You may decide whether to provide personal data.

If you choose not to provide information required for a particular service, we may be unable to:

  • Complete your seminar or event registration;
  • Provide viewing links or event reminders;
  • Respond to your enquiries;
  • Arrange consultations or inspection trips;
  • Recommend suitable options based on your requirements;
  • Provide certain website functions or related services.

You may choose whether to provide information requested in optional form fields.

12. Personal Data of Minors

The Website and related Services are primarily intended for adults who have full legal capacity.

If you have not reached the age of majority under the laws applicable in your place of residence, your parent or legal guardian should read and agree to this Policy before you provide us with personal data.

If we become aware that we have collected personal data relating to a minor without appropriate consent, we will take reasonable steps to delete or stop using such data.

13. External Website Links

The Website may contain links to property developers, government authorities, banks, lawyers, partners, social media platforms or other third-party websites.

MyOka does not control how third-party websites collect or use your data. Before accessing a third-party website, you should review its privacy policy and terms of service.

14. Updates to This Policy

We may update this Policy from time to time in response to changes in our services, technology, business model or applicable laws and regulations.

The updated Policy will be published on the Website together with the date of the latest update. In the event of material changes, we may notify you through a website notice, email or other reasonable means.

We recommend that you review this Policy periodically to understand how we protect your personal data.

15. Contact Us

If you have any questions regarding this Policy or our handling of personal data, or if you wish to exercise any rights relating to your personal data, please contact us through the following channels:

Brand Name: MyOka MM2H

Website: https://myoka.asia

Email: myokamm2h[at]gmail.com

Contact Address: A-G-03, MARC Service Residence, Jalan Pinang (KLCC), 50450 Kuala Lumpur, Malaysia.

Last Updated: June 30, 2026